Support

How can we help?

Password reset? Locked out? A question about a report or a workflow? A Clinical Trac™ specialist is ready. Here's every way to reach us.

Support hours (Central Time): Mon–Fri 7:00 AM – 7:00 PM · Sat 10:00 AM – 2:00 PM

Speak with a real specialist during support hours. +1 888 856 9772.

For account questions, bug reports, or configuration help.

In-app walkthroughs, short videos, and answers to the most common questions from students, faculty, and DCEs.

See Clinical Trac™ in action. We'll walk your team through the platform end to end.

Download the Clinical Trac™ app for iOS or Android. Available to every licensed user.